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EMS is a one stop shop which provides an outstanding range of products and services for the medical industry at an affordable price.
EMS' aim is to satisfy customers through the quality of the products that we offer and the quality of the service that we offer.
If you require any assistance choosing the right products or equipment please get in touch and we will be very happy to help you.
Orders of £50 or more to UK mainland (received before 4:00pm) are delivered free of charge!
All international (non-UK) orders will be processed separately. EMS will contact you with a list of delivery options and prices including delivery insurance if required.
European Medical Solutions Returns Policy:
EMS takes full responsibility for all the products that we supply. However, a product purchased may be returned for the following reasons:
· A faulty or damaged product.
· An incorrect product due to a mistake in processing the order.
· If a customer finds the product unsuitable or is dissatisfied with the product. The customer should report this issue to EMS within 30 days of receiving the delivery. The item has to be returned back to EMS as sold.
In order to discuss & process your return request, please send us a request by filling Contact Us form and one of our customer service team will contact you to discuss your request.
For electrical products e.g., autoclaves and operation lights, our technical team will contact you to assess the situation.
If you decide to cancel your order for any reason, you need to contact European Medical Solutions before 4:00pm and European Medical Solutions will guarantee full refund.
Our mission is to
Our vision is to:
If you are a student who is interested in this programme or if you are an engineering company who wants to get involved we would love to hear from you!!