About Us

EMS is a one stop shop which provides an outstanding range of products and services for the medical industry at an affordable price.

EMS' aim is to satisfy customers through the quality of the products that we offer and the quality of the service that we offer.

If you require any assistance choosing the right products or equipment please get in touch and we will be very happy to help you.

Free Shipping:

Orders of £50 or more to UK mainland (received before 4:00pm) are delivered free of charge!

All international (non-UK) orders will be processed separately. EMS will contact you with a list of delivery options and prices including delivery insurance if required.

European Medical Solutions Returns Policy:

EMS takes full responsibility for all the products that we supply. However, a product purchased may be returned for the following reasons:

·    A faulty or damaged product.

·    An incorrect product due to a mistake in processing the order.

·    If a customer finds the product unsuitable or is dissatisfied with the product. The customer should report this issue to EMS within 30 days of receiving the delivery. The item has to be returned back to EMS as sold.

In order to discuss & process your return request, please send us a request by filling Contact Us form and one of our customer service team will contact you to discuss your request.

For electrical products e.g., autoclaves and operation lights, our technical team will contact you to assess the situation.

Cancellation policy:

If you decide to cancel your order for any reason, you need to contact European Medical Solutions before 4:00pm and European Medical Solutions will guarantee full refund.  

 

Our mission is to

  • Satisfy customers through the quality of the products that we offer and the quality of the service that we offer.

  • We are offering a unique scheme partnering with our contacts in the industry to offer university students an opportunity to put their knowledge to the test in real projects and to give industry partners the opportunity of a workforce and ultimately recruit permanent engineers from a pool of committed students

  • European Medical Solutions, industry partners and students will together implement and manage projects and workshops.

Our vision is to:

  • Give something back and make a difference

  • Build a bridge between students and industry - entrepreneurs in particular - to link education and work

  • Promote the engineering profession and create employment to address the  vast shortfall of engineers qualifying in the UK

  • Help students who want to enter the engineering profession and in turn help industry who are keen to recruit new engineers.

  • Use our resources and experience to narrow the gap between education and work.

  • Set up a joint collaboration to benefit everyone involved

  • We are also donating 1% of every £1 of our profits to a fund specifically to achieve our goal.

If you are a student who is interested in this programme or if you are an engineering company who wants to get involved we would love to hear from you!!